search
close

Box Office

The Dominion Arts Center Box Office is located on the first floor of Carpenter Theatre along 6th Street. The Office provides ticket sales for all ticketed events within the center including Carpenter Theatre, Libby S. Gottwald Playhouse, and Rhythm Hall. Also for sale here are event tickets for the Altria Theater, located at 6. North Laurel Street. Our helpful and friendly ticketing service representatives are happy to assist you with your ticket purchases and answer any questions you may have about shows and events, parking and dining in downtown Richmond.

TICKETS AND INFORMATION

PHONE:
(804) 592-3400
 

Hours:

10:00 AM – 2:00 PM, Monday-Friday
On show days the Carpenter Theatre opens 3-4 hours prior to the show. Rhythm Hall and Libby S Gottwald Playhouse open 2 hours prior.

To purchase tickets by phone from Etix, our ticketing partner, please call (800) 514-3849 (ETIX).

GROUP SALES

Group prices are available for many performances. Visit our Group Sales section for more information or give us a call at (804) 592-3401.

IN PERSON

Dominion Arts Center Box Office, 600 East Grace Street (located on 6th street, between Grace St and Broad St)
10:00 AM – 5:00 PM, Monday-Friday
Complimentary 30 minute parking in front of the Box Office on 6th Street

WILL CALL PICK UP

Will Call tickets may be picked up anytime in advance of the performance at the Ticket Office during regular business hours. Purchaser must present a picture ID when picking up tickets.

PRINT-AT-HOME TICKETS

When purchasing through the Internet you may choose the Print-At-Home option. Tickets will be delivered via email within a few minutes of purchase. A printed copy must be presented to the ticket taker upon entering the theater.

ACCESSIBILITY ARRANGEMENTS

The Carpenter Theatre, Libby S. Gottwald Playhouse and Rhythm Hall is fully accessible to patrons with physical disabilities. The Richmond CenterStage Foundation is dedicated to providing a comfortable and enjoyable theater experience for persons with special needs:

Wheelchair accessible seating is available throughout all seating levels allowing for a choice in view and ticket prices. Tickets can be purchased via phone at (800) 514-3849 or in person at the Box Office.

Devices for the hearing impaired are available at the Carpenter Theatre Concierge desk.
Signed-interpreted and audio described services are offered for many productions. This service must be requested at least 2 weeks prior to the show date.

For additional assistance, call the box office at (804) 592-3400.

THIRD PARTY TICKET PURCHASES

Buy your tickets only from the official sources to ensure that your tickets are valid and the charges are not inflated. If you choose to purchase through a third party broker:

You will typically pay much more than the face value of the ticket.
Your tickets cannot be replaced if lost or stolen.
We cannot guarantee that your tickets are valid and cannot guarantee admittance.
We reserve the right to revoke tickets sold by a broker or unauthorized third party. Revoked tickets are not valid for admission and are non-refundable.

To guarantee you are purchasing tickets from a legitimate and official source:

Go to dominionartscenter.com or etix.com
Call the phone center at (800) 514-ETIX (3849)
Visit the Dominion Arts Center Box Office, 600 East Grace Street